Shipping Policy

At DecentScents , we understand the importance of your order arriving safely and securely. We take pride in using high-quality packaging materials and work diligently to ensure your attars are well-protected during transit.

Reliable Delivery Partners

We partner with renowned couriers like Bluedart, Delhivery, DHL, and FedEx Logistics to ensure your attars reach you promptly. In some cases, we might utilize other trusted courier services to provide the best possible service in your area.

Tracking Your Order Every Step of the Way

Once your order is shipped, you’ll receive a notification with a tracking number, allowing you to conveniently monitor its progress.

Transparency Regarding Potential Additional Charges

In rare instances, there might be unforeseen charges like octroi (local tax) levied by the destination upon delivery. These charges would be the responsibility of the recipient.

Delivery Timeframes

We strive to deliver your order as quickly as possible. Domestic shipments typically arrive within 2-10 business days, while international deliveries can take 1-3 weeks from the order confirmation date.

International Shipping and Import Fees

Please note that international shipments may be subject to customs duties and taxes specific to your country. The recipient (importer) is responsible for these fees.

Our Commitment to Quality

We use high-quality ingredients and ensure meticulous production processes to create our exquisite attars. However, under no circumstance shall AttarJahan Fragrances be liable for any indirect, consequential, or incidental damages arising from product use.

Cancellation Policy

We understand that circumstances may change, and you might need to cancel your order. Here’s how our cancellation policy works:

Before Shipment: If you inform us by email (decentscents99@gmail.com ) before your order ships, we’ll arrange a full refund to your original payment method.

After Shipment: Unfortunately, we cannot offer refunds for cancellations after your order has been shipped.

Our priority is your satisfaction. If you have any questions or concerns regarding our shipping or cancellation policy, please don’t hesitate to contact us.